This page sets out the current Lucky Ones terms and rules, organised by topic. Each section covers a specific area of the conditions. When a change is detected, it appears beside the affected rule. This lets readers see what applies to that part of the wording.

Operator and Licence Details

Lucky Ones is operated by Just Entertainment B.V. The licence is issued by the Curacao Gaming Authority.

The licence number is OGL/2024/164/0246. These terms describe the conditions that apply to the Lucky Ones account.

No detected changes since 12 March 2025.

Lucky Ones Account Registration

Registration on the official Lucky Ones website uses an email address. Email verification is part of the account setup.

Phone verification is not required. Identity, address and payment verification may be requested before a withdrawal.

These checks apply when required. They are not a fixed step for every account.

No detected changes since 12 March 2025.

Lucky Ones Welcome Package Stages

The welcome package is 325% up to AU$20,000 plus 500 free spins. It is spread across the first four deposits.

Each stage has its own match, cap and free spins. No single deposit unlocks the whole package.

  1. First Deposit Bonus: 150% up to AU$3,000 and 200 free spins, with a AU$30 minimum deposit and no code;
  2. Second Deposit Bonus: 100% up to AU$3,000 and 100 free spins, with a AU$30 minimum deposit and code LUCK2;
  3. Third Deposit Bonus: 50% up to AU$4,000 and 100 free spins, with a AU$30 minimum deposit and code LUCK3;
  4. Fourth Deposit Bonus: 25% up to AU$10,000 and 100 free spins, with a AU$30 minimum deposit and code LUCK4.

The welcome offer applies to slots and selected casino games. Claiming every maximum would need AU$53,000 in total deposits across the stages.

Last change: 4 June 2025
Was: Welcome bonus: 300% up to AU$15,000
Now: Welcome bonus: 325% up to AU$20,000

Wagering, Free Spins and Maximum Bet

Welcome bonuses carry a 40x wagering requirement on the bonus. Free-spin winnings also carry 40x wagering.

Each welcome stage stays valid for 7 days. The maximum bonus bet is AU$8 while an active bonus is being wagered.

A withdrawal while a bonus is active voids that bonus. It also voids the bonus winnings attached to it.

Last change: 19 October 2025
Was: Wagering requirement: 35x bonus and free-spin winnings
Now: Wagering requirement: 40x bonus and free-spin winnings

Reload Offers at Lucky Ones

Classy Monday gives 33% up to AU$333 plus 33 free spins. Luxe Monthly Reload gives 100% up to AU$1,000.

These reload offers are separate from the four-stage welcome package. Their terms should be read on their own.

Last change: 27 August 2025
Was: Luxe Monthly Reload: 75% up to AU$1,000
Now: Luxe Monthly Reload: 100% up to AU$1,000

Deposit Methods and Currencies

The deposit range is AU$30–AU$10,000. Supported currencies are AUD, EUR, USD, CAD, NZD, NOK, ZAR, CHF, BTC, ETH, BCH, XRP, USDT, BNB, DOG, TRX, ADA and LTC.

The available deposit methods are listed below.

  • Visa;
  • Mastercard;
  • MiFinity;
  • CashToCode;
  • Bitcoin;
  • Bitcoin Cash;
  • Litecoin;
  • Ethereum;
  • XRP;
  • Dogecoin;
  • USDT;
  • Cardano;
  • TRON;
  • BNB.
Last change: 14 January 2025
Was: Deposit range: AU$30–AU$12,000
Now: Deposit range: AU$30–AU$10,000

Withdrawal Limits and Timing

The withdrawal range is AU$30–AU$6,000. The daily withdrawal limit is AU$6,000. The monthly withdrawal limit is AU$42,000.

Withdrawals are instant after approval. KYC checks may delay release.

Withdrawal availability is listed separately from deposit methods. The supported withdrawal methods are below.

  • Inpay;
  • Wire;
  • PayAnyBank;
  • MiFinity;
  • Bitcoin;
  • BNB;
  • Bitcoin Cash;
  • Ethereum;
  • XRP;
  • USDT;
  • Litecoin;
  • Dogecoin;
  • Cardano;
  • TRON.
Last change: 9 November 2025
Was: Daily withdrawal limit: AU$8,000
Now: Daily withdrawal limit: AU$6,000

Diamond Club and VIP Tiers

The Diamond Club includes status points, redeemable points, level-up bonuses and monthly rewards.

The VIP programme has 8 tiers from Bronze to Diamond. Higher tiers bring higher limits, cashback, VIP support and exclusive rewards.

VIP cashback is available from the Jade tier.

Last change: 23 May 2025
Was: VIP cashback available from Diamond tier
Now: VIP cashback available from Jade tier

Contacting Lucky Ones Support

Support is available through live chat and email. The support email address is support@luckyones.com.

Questions about account checks, bonuses or withdrawals can be sent through either channel.

No detected changes since 12 March 2025.