Terms and Conditions
Welcome to Lucky Ones. These terms and conditions outline the rules and regulations for the use of our gaming platform. By accessing this website and creating an account, you accept these conditions in full. It is crucial for all players to read and understand this agreement before participating in any games or promotions. The agreement constitutes a binding legal contract between you and the LuckyOnes casino AU.
Account Rules and Player Obligations
To play at Lucky Ones, you must be at least 18 years of age and legally permitted to gamble in your jurisdiction. Each player is allowed to open only one account. You are solely responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. We reserve the right to perform verification checks (KYC) before processing your first withdrawal, which may require you to provide a valid photo ID and proof of address.
Financial Transactions and Policies
All financial transactions are conducted through secure and encrypted channels. The minimum deposit required to fund your account is $20. For withdrawals, the standard limits are set at $3,000 per week and $15,000 per month, although these limits may be adjusted for established VIP players. Please be aware that withdrawal requests are processed on business days, from Monday to Friday. A fee may be applied if a deposit is not wagered at least three times prior to a withdrawal request.
Bonus and Promotion Rules
All promotions offered by Lucky Ones are subject to specific terms. Unless stated otherwise, a standard wagering requirement of 40x applies to both bonus funds and any winnings generated from free spins. The maximum bet permitted while a bonus is active is $5. Bonuses are typically valid for a period of 7 days from the moment of activation. Game contributions towards meeting wagering requirements vary:
- Slots: 100%
- Table Games (including Roulette and Video Poker): 5%
- Live Casino Games: 0%
- Jackpot and Bonus Buy titles are excluded from bonus wagering.
Responsible Gambling Commitments
We are committed to providing a safe and responsible gaming environment for our Australian players. You have access to a range of tools to help manage your activity, including deposit limits, loss limits, wager caps, session timers, and self-exclusion options. For more information or assistance, please review the resources available on our site. Full details of our policies and support options are available if you visit the Lucky Ones contact us page for further guidance.
Prohibited Conduct and Fair Play
Any form of fraudulent activity is strictly prohibited. This includes, but is not limited to, the use of stolen payment methods, the creation of multiple accounts to exploit promotions, or the use of automated software (bots). Engaging in such activities will result in the immediate closure of your account and the forfeiture of any balances. We employ advanced systems to ensure fair play and maintain the integrity of our games, which are supplied by reputable providers and operate using certified Random Number Generators (RNGs).
Intellectual Property Rights
All software, text, graphics, and other content available on the Lucky Ones platform are the property of the company or its licensors. This material is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any of the content without our prior written consent.
Governing Law
The operations of this platform are governed by and construed in accordance with the laws of Curacao. By agreeing to these terms, you submit to the exclusive jurisdiction of the courts of Curacao for the resolution of any disputes that may arise.